Return Policy: If you receive a defective dress or wrong dress (wrong color,wrong size), please contact us within 7days after receiving the dress..(Returned items must be completed, unused, unwashed with original tags and packaging). We would not accept your return request if the dress issues are caused by yourself,Such as wrong size or wrong color. For Custom Made Dress, please complete the format below and offer us when you place the order. 1.Full Bust ___ cm. 2.Waist ___ cm. 3.Hips ___ cm. 4.Shoulder to Shoulder ___ cm. 5.Shoulder to Nipple: ___cm. 6.Bra Size: ___cm 7.Hollow to floor(Shoulder to Feet without in shoes) ___ cm. 8.The height of your high heel shoes: ___cm Please pay an attention that we have TWO Shipping Ways. 1. The Expedited Way will take about 3-5 days to arrive. 2. The Standard Way will take about 10-15 days to arrive. If you need the dress urgently, please pay for the Expedited Freight and email us your deadline,we will try our best to send the dress on time. Size Chart (unit:inches) US2 Bust:32.5 Waist:25.5 Hips:35.75 Hollow to Floor:58 US4 Bust:33.5 Waist:26.5 Hips:36.75 Hollow to Floor:58 US6 Bust:34.5 Waist:27.5 Hips:37.75 Hollow to Floor:59 US8 Bust:35.5 Waist:28.5 Hips:38.75 Hollow to Floor:59 US10 Bust:36.5 Waist:29.5 Hips:39.75 Hollow to Floor:60 US12 Bust:38 Waist:31 Hips:41.25 Hollow to Floor:60 US14 Bust:39.5 Waist:32.5 Hips:43 Hollow to Floor:61 US16 Bust:41 Waist:34 Hips:44.25 Hollow to Floor:61 Plus Size US18 Bust:45 Waist:38.5 Hips:47.5 Hollow to Floor:61 US20 Bust:47 Waist:40.75 Hips:49.5 Hollow to Floor:61 US22 Bust:49 Waist:43 Hips:51.5 Hollow to Floor:61